Terms and Conditions
Effective Date: May 09, 2025
When you use Sivilima.lk products, services, and our website, you agree to be bound by the following Terms and Conditions. Please read them carefully.
1. Terms of Sale
Orders are valid only for the products specified at the time of purchase.
Certain products may require collection from our Sivilima.lk showroom or a designated location.
Island-wide delivery is available for specified areas at an additional cost.
The Sivilima.lk Management reserves the exclusive right to decide on the replacement of products covered under warranty.
Unless explicitly stated otherwise, orders cannot be combined with other gift vouchers, discounts, or promotions.
2. Liability for Content
While we strive to provide accurate information on our website, Sivilima.lk, its employees, and partners make no express or implied warranties regarding the suitability, reliability, timeliness, accuracy, or completeness of the website content.
In case of any technical or human error, Sivilima.lk reserves the right to cancel any order at its sole discretion and refund the payment to the customer.
Sivilima.lk does not control the security or content transmitted over its network or website and disclaims liability for any infringing content.
We do not endorse content created or published by third parties that may appear on or be linked from our website unless expressly stated.
Neither Sivilima.lk nor its affiliates shall be liable for any special, indirect, consequential, or other damages arising from the use of our website or services, whether in contract, negligence, or other tort.
3. Intellectual Property
All content on Sivilima.lk, including text, images, logos, and designs, are the intellectual property of Idea Group Limited or its licensors.
You may use the content for personal, non-commercial purposes only.
Unauthorized reproduction, distribution, or commercial use of our content is prohibited without prior written consent.
4. User Comments and Content
Users may post comments or feedback on certain areas of the website.
Comments reflect the views of the individual user and not Sivilima.lk.
We reserve the right to monitor, remove, or edit any comments deemed inappropriate or in violation of these Terms.
By posting comments, you grant Sivilima.lk a non-exclusive, worldwide, royalty-free license to use, reproduce, and modify your content.
5. Links and Third-Party Content
Our website may contain links to third-party websites. We do not endorse or assume responsibility for their content or privacy practices.
You should review the privacy policies of any third-party sites you visit.
6. Governing Law
These Terms and Conditions are governed by the laws of the Democratic Socialist Republic of Sri Lanka.
Any disputes will be subject to the jurisdiction of Sri Lankan courts.
7. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us:
Sivilima.lk (Idea Group Limited)
No. 06, Lucas Road, Colombo 14, Sri Lanka
Email: info@sivilima.lk
Hotline: +94 72200 2200
This Terms and Conditions document is effective as of May 09, 2025, and supersedes any prior versions.
